Ben Wishart, Change and Information director at Whitbread, explains how technology makes a big difference to their customers as well as business performance…
Eating and sleeping sewn up!
Ben Wishart has come a long way from working as a raft guide in the Kathmandu! Now Ben is responsible for guiding Whitbread through the ever-changing waters of information systems.
Whitbread is now the UK's largest hotel and restaurant company operating market-leading businesses in the budget hotels and restaurant sectors. Whitbread’s brands include Premier Inn, Beefeater, Table Table, Brewers Fayre, Taybarns and Costa Coffee. It is a FTSE 100 company, listed on the London Stock Exchange.
One family...
Whitbread is a family of brands, all of which are in the business of providing great value hospitality. It operates the number one brands in hotels and restaurants, welcoming over 8.5 million customers a month in its 1,500 outlets across the UK.
And still growing...
The company plans to open 1,000 new sites by 2010, which could mean as many as 20,000 more people working for Whitbread by the end of the decade. And its reach doesn't stop at the English Channel - Costa operates in over 22 countries worldwide.
Eat, sleep, drink and work!
There’s a real buzz at Whitbread right now and you could be part of the action! It’s website contains lots of info on the sort of people they are looking for and you can register and apply online.
Sector: Hospitality & Leisure Services
Website: www.whitbread.co.uk